Frequently Ask Questions

This may occur in applications submitted using the Public User Account. To resolve this, follow the steps below:

  • Edit your profile information by clicking on “Profile” at the top right corner of the page
  • Select Edit
  • Complete all the fields
  • Save and exit page
  • Go back to the dashboard
  • Select delete on the duplicated entry

This usually occurs if the format and size of the picture/signature/documents you want to upload are not in the prescribed format. The format for pictures and signatures is jpeg/PNJ while the format for documents is PDF. The maximum size for file upload is 5MB.

This may be due to a number of factors. To resolve, log in to the portal and click on the “Check Payment Status” or “Check Status/Pay Stamp Duty” button(s) against the application.

In the event that the payment is still not reflected, please contact support@remita.net, copy dogara@systemspec.com or support@stampduty.gov.ng or your bank.

You may wait for the name approval to expire after 60 days or you may proceed with the registration in the reserved name and apply for a change of name after registration.