Payout & compliance desk
Talk to compliance about your payout profile.
Use this form to reach the 180 PayPoint payout desk if you have questions about balances, compliance holds, scheduled releases, or documentation linked to your case.
- Request clarification about a compliance hold or pending payout.
- Update contact details or preferred payout route through the compliance team.
- Ask for a formal statement you can share with your bank or legal counsel.
For security reasons, please include your case ID and the email your recovery partner used when your payout profile was created. The team may request ID or additional verification before making any changes.
Send a message to compliance
Messages from this form go directly to the payout & compliance desk.
Your message has been sent to the compliance desk. A team member will reply to the email you provided.